Notes from your Interim CNO

Welcome to Wendy Foad’s Blog.

I am the Interim Vice President, Patient Care Services and Chief Nursing Officer at Stanford Health Care.  I will journal my experiences as Chief Nursing Officer over a 460 bed Magnet organization.

I will post thoughts regularly and welcome your comments. I also welcome your questions, concerns and thoughts about nursing and how we can continually improve.

About me… I have been a nurse for 32 years, quite unbelievable to see that in writing!

I trained at Stepping Hill Hospital in England in 1984 and in 1987 I became a Staff Nurse on a Medicine unit which cemented my love of caring for medicine patients.   I became a Charge Nurse and then Patient Care Manager (known in England as “Sister”).

In 1994 I became a Nursing Director over a number of services, including Emergency, ENT, Trauma, Orthopedics which included some pediatrics.

In 1997 I was lucky to have an opportunity to come to California with my husband and 3 year old daughter, Sarah.  What we thought would be a 6 month trip for him to work at his tech company in the USA has turned into 19 years!  We soon made the decision to stay in the US and I had my son Elliot here.

In 2001 I went back to work as the Clinical Manager at Palo Alto Medical Foundation and in 2002 I took a wonderful opportunity to come to Stanford as the Clinic Manager for Cardiovascular and Pulmonary.  And so began a wonderful career at Stanford.

I moved to Redwood City as the Admin Director to open the campus, something I had never done before.  It was a truly amazing experience and one I value tremendously.

In 2009 I became the Director of Nursing and 2010 Associate Chief Nursing Officer, and after a long and illustrious career at Stanford, Nancy Lee has moved back to be with her family in LA and I wish her all the best!

My first week was an interesting mixture of new and familiar experiences.  Starting the day with our throughput huddle as I have done every day for the last 2 years, a great way to get a feel for the day and know where our challenges will be for moving patients through the hospital.  This is followed by a huddle with my team, Tim Morrison, Garrett Chan, Gretchen Brown and David Pickham and then a huddle with James Herefords team.  This allows us all to be aware of any problems in the system and to get help early in the day.

I look forward to seeing you as I round on the units and in Shared Leadership.  Thank you for your support and good wishes and I look forward to representing nursing, social work, case management, RT, PT, nutrition and APP’s as I take on my new role.

Our first challenge was the Joint Commission Survey which occurred during the week of July 11th.  Many thanks to all of you for upholding your outstanding standard work processses that keep SHC at an Everready State for being surveyed.  Our experience with showing surveyors our dedication to quality patient care and outcomes will be one of the stories that we share when we welcome our Magnet appraisal August 8 – 11.

I am so proud to represent all of you and look forward to great successes continuing!

Thank you and have a Great Day….

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